Terms

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These Terms & Conditions ("Terms") govern your use of the Scape-Ops platform at scape-ops.com and the SMS messaging program operated by Scape-Ops LLC ("Scape-Ops," "we," "us," or "our"). By using the platform, agreeing to receive text messages, or replying to a Scape-Ops text message, you agree to these Terms.

These Terms work alongside our Privacy Policy at https://scape-ops.com/privacy, which describes how we collect, use, and protect your information.

## SMS program: Scape-Ops Project Communication

**Program name:** Scape-Ops Project Communication

**Program description:** Scape-Ops is a project management platform used by landscaping companies to manage their work. The Scape-Ops Project Communication program lets each landscaping company exchange text messages and phone calls with its property-owner clients about a specific landscaping project. Messages may include schedule confirmations, progress updates, photos of completed work, requests for information, quote and change-order notices, and replies to questions you send.

Messages are sent only in connection with a project between you and a landscaping company that uses Scape-Ops. We do not use this program for marketing or promotional messages.

## How you agree to receive text messages

You receive text messages from this program only after you agree to them, in one of these ways:

- **Consent checkbox.** In your client portal, or when you accept a proposal, you check the optional box labeled "Yes, text me about my project." The box is never pre-checked, and you do not have to check it to sign a contract, accept a proposal, or make a payment.
- **You text first.** You send a text message to your project's phone number. We reply only about that project.

You can withdraw your consent at any time by replying **STOP**.

## Message frequency

Message frequency varies. You will receive messages when there is activity on your project that needs your attention, or in reply to messages you send. A typical project may involve a few messages per week during active work and very few at other times.

## Message and data rates

**Message and data rates may apply.** Your wireless carrier's standard rates may apply to each message you send and receive. Scape-Ops and your landscaping company do not charge you for these messages. Contact your wireless carrier for details about your plan.

## How to get help and how to opt out

**Reply HELP** to any message from a Scape-Ops project phone number for help, or contact us at privacy@scape-ops.com.

**Reply STOP** to any message from a Scape-Ops project phone number to opt out. After you reply STOP, you will receive one message confirming that you have opted out, and no further text messages from that number. To start receiving messages again, **reply START** to the same number.

Carriers are not liable for delayed or undelivered messages.

## Supported carriers

The program is available on most major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.

## Eligible use

The platform and the SMS program are intended for use by landscaping companies and their clients in connection with landscaping projects. By using the service you confirm that:

- You are at least 18 years old, or you are using the service with the permission of a parent or legal guardian.
- The phone number you provide or text from belongs to you, or you have the account holder's permission to use it.
- You will not use the service to send unlawful, abusive, harassing, or fraudulent content.
- You will not attempt to interfere with, disrupt, or gain unauthorized access to the service.

## Disclaimers

The platform and the SMS program are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Scape-Ops LLC disclaims all warranties, express or implied, including any warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or completely secure.

## Limitation of liability

To the fullest extent permitted by law, Scape-Ops LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising out of your use of, or inability to use, the platform or the SMS program.

## Changes to these terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the platform or the SMS program after an update means you accept the revised Terms.

## Support and contact

Scape-Ops LLC
privacy@scape-ops.com

Reply **HELP** to any Scape-Ops text message for help, or reply **STOP** to opt out at any time.

Privacy Policy: https://scape-ops.com/privacy